Sales Policy for SafeBina

Effective Date: November 22, 2024

At SafeBina, we are committed to providing high-quality beauty products and exceptional service. Please review our sales policy for a clear understanding of our sales process, pricing, and order conditions.

1. Product Availability

  • Stock Levels: All products are subject to availability. If a product is out of stock, you will be notified as soon as possible, and the item will be removed from your order.
  • Substitutions: In the event that a product is unavailable, we may offer a substitute product of equal or greater value. If you do not wish to accept the substitution, we will cancel the product from your order.

2. Pricing

  • Currency: All prices on the SafeBina website are listed in USD (United States Dollar), unless otherwise stated.
  • Taxes: Sales tax will be applied to orders based on the shipping address and local tax rates. The applicable tax will be calculated during checkout.
  • Price Changes: We reserve the right to change product prices and sales promotions at any time. Prices and promotions are subject to change without notice.

3. Order Process

  • Order Confirmation: After placing your order, you will receive an email confirmation detailing your purchase. This email will include your order number, product details, pricing, and estimated delivery information.
  • Payment Methods: We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment options. Payments are processed immediately upon order confirmation.
  • Order Modifications or Cancellations: Once an order is placed, we begin processing it immediately. If you need to modify or cancel your order, please contact us within 24 hours of placing your order. After this time, we may not be able to accommodate changes or cancellations.

4. Shipping & Delivery

  • Processing Time: Orders are processed and shipped within 1-3 business days of payment confirmation, unless otherwise stated on product pages.
  • Shipping Fees: Shipping costs are calculated based on the delivery address and the weight of the items in your order. Free shipping promotions may apply to specific orders and locations.
  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping options. You can select your preferred method at checkout.
  • Delivery Times: Estimated delivery times will vary depending on the shipping method and destination. Delivery timeframes are provided during checkout.

5. International Orders

  • Shipping Outside the U.S.: We accept international orders. Shipping fees and delivery times will vary based on the destination country.
  • Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes levied by their home country. These fees are not included in the product price or shipping cost and must be paid by the recipient.

6. Return and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return products, request a refund, or exchange an item. Returns are typically accepted within 30 days of purchase for eligible products.

7. Customer Service

Our customer service team is here to help with any issues or questions you may have regarding your order. If you experience any problems or have inquiries about products, shipping, or billing, please don’t hesitate to contact us.

8. Privacy & Security

We take the privacy and security of our customers seriously. For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.